Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with OneTechs.

1. Who controls your data

LabOneTechs Ltd (UK) is the data controller responsible for this website and related services.

2. Information we collect

• Contact information you provide (name, email, etc.) when requesting a quote or creating an account.
• Technical data such as browser type, IP address, and pages visited — collected through Matomo analytics.

3. Why we use it

• To respond to enquiries and provide requested services.
• To improve website performance and user experience.
• To maintain security and prevent abuse.

4. Legal basis

We process data based on legitimate interest in running our business and, where applicable, your consent (e.g. analytics cookies).

5. Data storage

Data is stored on secure UK or EU-based servers and retained only as long as necessary for its purpose.

6. Your rights

You have the right to access, correct, delete, or restrict your personal data. Contact support@onetechs.com for any requests.

7. Analytics

We use self-hosted Matomo Analytics. It anonymizes IP addresses and does not share data with third parties.

8. Contact

For privacy questions, contact us at support@onetechs.com.

Last updated: October 2025